Aspire Beacon Co. – Privacy Policy
Aspire Beacon Co. (“we”, “us”, or “our”) is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you engage with our services or interact with our website.
1. What Information We Collect
We may collect personal information that is necessary to provide our services, including:
Personal Information
Name
Email address
Phone number
Address
Occupation or general background information
Health & Sensitive Information (where relevant, particularly for physiotherapy services)
Medical history
Injuries or physical conditions
Lifestyle and wellbeing information
Information disclosed during coaching sessions
Sensitive information is only collected with your consent and where necessary to provide appropriate services.
2. How We Collect Information
We collect information in a number of ways, including:
Directly from you (e.g. intake forms, emails, conversations)
Through our website (e.g. contact forms)
During coaching or physiotherapy sessions
From third parties (e.g. referral practitioners), with your consent
3. Why We Collect Your Information
We collect and use your information to:
provide coaching and physiotherapy services
develop personalised programs and recommendations
communicate with you regarding appointments and services
manage payments and administration
comply with legal and professional obligations
We only collect information that is reasonably necessary for these purposes.
4. Disclosure of Information
In the course of providing coaching and physiotherapy services, Aspire Beacon Co. may collect and use personal and sensitive information disclosed during sessions.
This information will be treated as confidential and will not be disclosed without consent, except where:
- required or authorised by law
- there is a serious risk to the health or safety of the Client or others
- disclosure is necessary for coordinated care with other healthcare providers (with the Client’s consent)
This aligns with the confidentiality terms outlined in our Coaching and Physiotherapy Agreements.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your information may be stored:
electronically (secure systems, password-protected platforms)
in written form (securely stored where applicable)
We take care to ensure any third-party platforms we use meet appropriate privacy and security standards.
6. Access and Correction
You have the right to:
request access to the personal information we hold about you
request corrections if your information is inaccurate or out of date
Requests can be made by contacting us using the details below.
7. Website and Cookies
Our website may use cookies or similar technologies to:
improve user experience
analyse website traffic
support website functionality
You can adjust your browser settings to refuse cookies if you prefer.
8. Third-Party Services
Our website or services may include links to third-party websites or platforms. We are not responsible for the privacy practices of those external sites.
9. Retention of Information
We retain personal information only for as long as necessary to:
provide our services
meet legal and professional obligations
When information is no longer required, it will be securely destroyed or de-identified where appropriate.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The most current version will always be available on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact:
Aspire Beacon Co.
Email: hello@aspirebeaconco.com
Phone: Anneke 0488 027 918/ Huibrid 0468 607 754
By engaging with our services or using our website, you acknowledge that you have read and understood this Privacy Policy.
